No Shipping or Delivery
Tennessee State law prohibits retailers from shipping or delivering. All purchases must be picked up at the store.

Age Requirement & Verification
Law prohibits the purchase of alcohol by persons under the age of 21. You must be at least 21 years of age to purchase wine, spirits, or beer. By placing an order through our website, you are representing yourself to us as at least 21 years of age and that the person to whom is picking up the order is 21 years of age or older. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of pickup.

Billing Information
All orders placed on this website are not finalized until the time of pick up and customer's age is verified as being 21 years or older. Meanwhile, an authorization charge will be placed on your account until then. Please note that all credit cards are verified and you must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card, then you will be informed and the order will not be processed until we hear from you.

Discount Policy

Customers purchasing a mixed case may receive a customary 10% Mixed Case Discount on all applicable items. All Sale Items; 1.75L's of Liquor; and 3,4, & 5-Liter of Wine do not receive further discounts. All bottles purchased are applied to the mixed case quantity. If you have any questions, then please let us know. The online system will automatically present the discounted bottle price on the invoicing screen once the case level is reached. All orders will be doubled checked for applicable discounts before final processing.

Out of Stock Situations
From time to time we may encounter situations where we run out of an item or items, and are unable to fill an order. In this event, we will contact you by the email or phone number you provide us to explain the shortage and/or offer a vintage substitution when possible. No change in your order will be made without your approval.

Refund Policy
Our goal is to ensure our customers are satisfied with their orders. Returns are allowed for full refund providing customer can verify receipt and merchandise is not damaged.

Privacy Policy
We value our customers privacy with a 100% Privacy Policy regarding customer information. At no time will your information will be sold or given to third parties.

Credit Card Security
We safeguard the integrity of our customer's credit card information. Our site uses industry standard secure technology that encrypts all credit card information you provide from being visible by our employees or company databases. Your online transactions are protected by Secure Sockets Layer (SSL) technology.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Questions?
If you have any further questions about our purchase policy, please contact us.